Aerial view of UCR at dusk

Complaint Resolution

 

University of California Riverside Avenues for Complaint Resolution



Campus Resources for Complaint Resolution

  • Academic Senate (Faculty)

    Academic Senate (Faculty)
    The senate is empowered by the regents to exercise direct control over academic matters of central importance to the University, and has advisory powers on all issues relating to the mission of the university: instruction, research and public service. The Academic Senate Committee on Privilege and Tenure has jurisdiction over three categories of cases: grievance cases, disciplinary cases, and early termination cases.

  • Campus Counsel

    Campus Counsel

    The Office of Campus Counsel (OCC) provides counsel and legal advice in the development of policy, procedures, and strategy related to the management and operation of the UC Riverside campus, its various colleges and graduate schools.

  • CARE (Campus Advocacy, Resources & Education)

    CARE (Campus Advocacy, Resources & Education)

    UCR's certified sexual/domestic violence survivor advocates aim to provide victims/survivors of sexual violence with on- and off-campus resources and supporting whichever path the survivor feels will be most helpful in their recovery. They welcome students, faculty, staff - as well as support individuals - to meet with them in a safe and highly confidential space, connect with the CARE Advocates at (951) 827-6225, advocate@ucr.edu, or submit an appointment form, by using the link on our main page.

    Care Advocates provide the following services:
    -Listening without judgement
    -Offering an introduction to options and resources
    -Accompanying survivors to treatment and medical centers
    -Assisting with the UCR adjudication and off-campus reporting process (if desired by the survivor)
    -Case management

  • Dean of Students Office

    Dean of Students Office

    Our staff of educational professionals combines a unique and diverse blend of backgrounds and experiences, but we all have one thing in common: An abiding passion to encourage college students to thrive, while providing the resources for academic and personal success. If you have any questions, encounter any challenges, or think we can help in any way, please don't hesitate to visit our office, in person, by phone or email.

    Our offices are centrally located near the Bell Tower on the third floor of the Highlander Union Building (HUB 381). We're happy that you've found us. And we can't wait to make your UCR student experience as supportive and culturally enriching as possible.

  • Employee and Labor Relations

    Employee and Labor Relations

    Human Resources offers several programs and services to the University community. Employee and labor relations is one of the many programs offered by the Human Resources department at the University of California, Riverside.

  • Help.UCR.EDU

    HELP.UCR.EDU

    UCR has many offices and resources that can help you with complaints, reports and resources.  This site is designed to help you figure out which person or office to contact depending on who you are (what your relationship is with UCR) and what the issue or problem is.

  • Office of the Ombuds

    Office of the Ombuds

    The Ombudsperson is an independent, neutral, and confidential resource for conflict resolution. The Ombudsperson serves the entire campus community - students, staff, faculty, applicants, parents, administrators - by helping to resolve complaints, by providing information and referrals, and by making recommendations for constructive change.

  • Student Conduct & Academic Integrity Programs

    Student Conduct & Academic Integrity Programs

    What Does Student Conduct & Academic Integrity Programs Do?

    We support a respectful, safe community by enforcing student conduct policies, reviewing misconduct cases and assigning educational sanctions where necessary. We educate students about their rights, hold them accountable for their responsibilities and support their ethical growth.

  • UCR Office of Civil Rights

    UCR Office of Civil Rights 

    The University is committed to non-discrimination, equal employment and affirmative action.  UCR respects the rights of all members of the campus community to equal opportunity and freedom from discrimination or harassment based on any Protected Category:

    • race, color, or ethnic origin
    • citizenship, national origin, or ancestry (including caste)
    • religion
    • sex (including pregnancy, childbirth, lactation or related conditions), gender, gender identity, gender expression, gender transition, sexual orientation, or marital status
    • disability (physical or mental), medical condition, or predisposing genetic information
    • age (over 40)
    • veteran or military status.  

    The Office of Civil Rights (OCR) is dedicated to protecting these rights by:

    1. raising awareness of the UC's values and policies
    2. responding to complaints and grievances of discrimination, harassment and retaliation
    3. implementing the UC Policy on Sexual Violence and Sexual Harassment (SVSH) and Anti-Discrimination Policy 
    4. overseeing compliance with civil rights laws including the Americans with Disabilities Act and Section 504 of the Rehabilitation Act, Title VII, Title VI, and Title IX
    5. coordinating campus equal opportunity and affirmative action programs and producing the affirmative action plans.

    You may contact us:

  • UC Systemwide Intolerance Report Form

    UC Systemwide Intolerance Report Form

    The University of California's Principles of Community are grounded in our mission of instruction, research and public service. We value diversity, affirm the inherent dignity of every person and uphold communities of justice. We strive for a campus and a world free of discrimination, intolerance and hate. We are equally committed to freedom of expression, critical inquiry, civil dialogue and mutual respect.

    If you experience or observe behavior that is inconsistent with our Principles of Community, please report it.

  • Whistleblower/Whistleblower Protection Complaint

    Whistleblower/Whistleblower Protection Complaint

    Faculty, staff, and students may report allegations of suspected improper governmental activities - violations of state or federal laws, regulations, or Executive orders or activities that involve gross misconduct, incompetency or inefficiency. Whistleblowers are protected from retaliation under UC Policy.

    UC Whistleblower Hotline: (800) 403-4744


External Compliance Agencies

  • California Civil Rights Department

    California Civil Rights Department 

    The Civil Rights Department is the state agency charged with enforcing California’s civil rights laws. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking.

    File a Complaint Here

  • US Equal Employment Opportunity Commission (EEOC)

    US Equal Employment Opportunity Commission (EEOC)

    The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information. It is also illegal to discriminate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit. (Laws enforced: Title VII of the Civil Rights Act of 1964, Equal Pay Act of 1963, Americans with Disabilities Act of 1990, Age Discrimination in Employment Act of 1967, and Genetic Information Nondiscrimination Act of 2008)

  • US Department of Labor Office of Federal Contract Compliance Programs (OFCCP)

    US Department of Labor Office of Federal Contract Compliance Programs (OFCCP)

    The purpose of the Office of Federal Contract Compliance Programs (OFCCP) is to enforce, for the benefit of job seekers and wage earners, the contractual promise of affirmative action and equal employment opportunity required of those who do business with the Federal government. (Laws enforced: Executive Order 11246, as amended; Section 503 of the Rehabilitation Act of 1973, as amended; and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended)

You Belong at UCR

All programs, services, and events offered here are open to everyone, consistent with federal and state law and the University of California’s nondiscrimination policies. Whether you’re seeking support, joining a community, or participating in campus life, every effort is made to ensure your experience is inclusive, respectful, and accessible, regardless of background or identity.

Visit the following links to learn more: UC Nondiscrimination Statement, UC Anti-Discrimination Policy.